FAQs

What's Pegatin all about?

Pegatin is a sports brand that offers accessories such as a custom bike decals for individuals and teams, as well toptube stickers and more. The Pegatin Team are also the team behind GoSafe.ly. 

Are the BASIC, PRO and PLUS variations all you do?

No, we display these options because they look great and, for most people, are just the ticket! But we can do all sorts of stickers, including any variation of our classic name stickers that you like. If you'd like all ten in white, or black, just let us know. Or if you'd like a different design altogether, we can do that too!

How can I contact you?

To contact us, just email hello@pegatin.com. We have a customer delight department who will get back to you as soon as possible! You can also call us on (+44)121 288 6823. 

I have a photo I would like to share. Where can I send it?

To share a photo, just email to us at hello@pegatin.com, or publish it on our Facebook Page.

How do I pay?

Our payments are processed by Paypal, the fastest, safest and easiest way to pay online. Paypal accepts credit cards, debit cards and bank transfers in 21 different currencies, as well as payments via Paypal accounts. If you've used Paypal before, the default option will be to pay with your existing account. Beneath that, however, is a second option that lets you pay with your credit or debit card, for which you do not need an account.

How long will my order take to arrive?

Because many of our products are custom, we create them when you buy and don't hold anything in stock. We do most of our printing in Barcelona, Spain. If you're based in Europe, we do our best to get your order to you within two weeks, though it may take slightly more, or slightly less. If you're based outside Europe, it may take slightly longer.

What's the quality?

Our custom stickers are high quality, durable and suitable for flat, smooth and non-porous surfaces, including but not limited to plastic, metal and glass.

Can I cancel my order?

You can cancel your order at any time before it's printed and dispatched! Email us at cancel@pegatin.com and we'll immediately check your order's fulfilment status and notify you of the outcome.

What can I do if my order arrives damaged?

If your order arrives in non-perfect condition, we'll resend it. Just send us your details and a photo of the damaged product to oops@pegatin.com.

Can I print my own image other than a flag?

If you order more than two of our classic name stickers, you can upload your own logo or image on our Teams Page!

Where are you based?

Pegatin is managed by an international team and registered in England under the name Five Fingers Company Ltd.